Quality assurance usually log reported problems in a database of some kind, assigning properties to the problem such as the priority and scope, and recording such attributes as description, error message, affected functionality, etc. In addition, QA do assign and track ownership of the problem, and track the progress made towards resolution of the problem. Quality assurance takes an active role in getting problems fixed; demanding schedules for the fixes, explanations for the problems, working to eliminate the type of problem in the future these are all common actions.